Milhaus Opens Its Doors (and Its Arms) to Pets
Case Study #4: Milhaus Properties, Presented by The Pet Inclusive Housing Initiative
There are moments when an organization pauses to reflect, assessing opportunities for change that may have a positive impact both internally and for those they serve.
Milhaus, an Indianapolis-based mixed-use development and property management company that oversees 5,000 apartment homes at 20 Class A properties across the U.S., saw such an opportunity in its pet policies.
By re-evaluating and resetting, Milhaus realized an opportunity both to differentiate from the bulk of multifamily operators, as well as improve the lives of its residents and contribute to the surrounding communities in which it operates. As it undergoes a planned growth period over the next few years, a key goal for Milhaus management is developing truly pet-inclusive communities.
While the majority of rental housing operators consider themselves to be pet-friendly — about 76%, according to the Pet-Inclusive Housing Report — the same study revealed that 72% of pet owners still struggle to find a home that will accept their pets.
Milhaus recognized this disconnect, spurring the decision to eliminate restrictions in order to meet the needs and demands of today’s apartment renters.